Agencies
Director, Brand Consulting
Senior Level
Brooklyn, United Statesin office
Full time
Job description
About the Role
THE·TEAM is seeking a motivated individual to join its Brands Consulting team in a position responsible for overseeing and leading partnerships, colleagues and processes to ensure client satisfaction. The role is expected to consistently provide excellent customer service to accounts and to represent client needs and goals within the organisation to ensure quality. The post-holder works closely with the account's VP, internal research and insights, project teams, clients, properties, talent and media partners, and third-party vendors.
Key Responsibilities
- Oversee and direct team members in client service, partnership management, general relationship development, project coordination and internal agency resource coordination.
- Lead teams responsible for developing 360-partnership marketing plans, from evaluating and vetting traditional and non-traditional partnership constructs through to establishing and implementing a strategic direction, including brief development and programme structure across content, digital
- Social, experiential and influencer.
- Partner with the agency's internal research and insights team to establish programme success metrics at the front end and lead the process for determining programme effectiveness at the back end.
- Oversee and facilitate deal structures and negotiation strategy in partnership with the VP, working with client, agency and internal teams to craft the best business structures for clients entering or renewing agreements in the digital, gaming, lifestyle, sports or entertainment arena.
- Facilitate negotiations between the partner and client where required, and manage the relationship once a sponsorship is established to ensure the client fully leverages all benefits and assets.
- Develop and cultivate relationships with clients, properties, talent partners, media partners, agency teams and third-party vendors, maintaining good working relationships with key stakeholders and building client relationships that encourage new and repeat business.
- Maintain oversight of and delegate all client-related and partnership budgets for assigned client accounts, assisting the team with tracking, billing and reporting.
- Serve as a primary point of contact for clients and partners, setting the tone for regular formal and informal check-ins, status meetings and troubleshooting, and interceding to create solutions when issues arise between partners and programmes.
- Actively supervise staff, provide feedback and ensure employee professional development through an ongoing cadence of check-ins and the co-authoring of annual goals and yearly reviews in partnership with the account's VP.
- Understand the landscape for each client's business and sector as well as the industry contexts for their investments, and build cutting-edge strategic plans supported by insights and data from team members.
- Lead and support teams through condensed timelines with multiple deliverables in parallel for various stakeholders, setting a process that ensures deliverable completion and maintains the highest possible quality.
- Partner with various team members to oversee, initiate and delegate regular two-way communication between day-to-day clients, client business units, client brand teams, internal teams and all external partners and vendors.
- Work closely with the project team to maintain continuous knowledge of project statuses and identify potential issues or opportunities, using forward-thinking initiatives to identify the next best strategic opportunities.
- Identify opportunities to present new company capabilities and service offerings to clients, support or help lead new client pitches and responses to RFPs, and think daily about business development and new revenue opportunities with existing and potential clients.
- Working knowledge of project management fundamentals.
Required Experience & Qualifications
- Minimum of a bachelor's degree.
- 10+ years relevant experience, with a minimum of 6 years of direct experience in account and project management.
- High-level proficiency with Microsoft Office applications, with advanced skills in PowerPoint, Word and Excel for deck development and budget management.
- Proficiency with generative AI tools such as ChatGPT or Microsoft Copilot, with the ability to craft chain-of-thought prompting or data synthesis collaboration.
- Exceptional communication skills, both oral and written.
- Superior interpersonal skills and the ability to create a rapport with people of all demographics.
- Proven account management skills required to create, maintain and enhance customer relationships.
- Social perceptiveness and an understanding of behavioural nuances in deal negotiations.
- Strong leadership capabilities to motivate a team to accomplish goals and develop professional skills.
- Motivated, goal-oriented, persistent and a skilled negotiator.
- High level of initiative and ability to work well independently and in a team environment.
- Ability to plan and carry out responsibilities with minimal direction.
- Strong attention to detail and highly organised.
- Well-developed analytical and problem-solving skills.
Preferred Skills
- Specific experience working in sports in a sponsorship and/or activation capacity.
- Entertainment experience in film, TV or gaming.
Salary
- Base salary range: $90,000 – $130,000, plus bonus potential if applicable for the role.
Benefits & Perks
- Paid parental leave to support employees during important life events.
- 401k plan including contribution matching.
- Healthcare: medical, dental, vision, FSA/HSA, life and disability coverage options.
- Professional development: learning and development programmes, mentorship opportunities and career advancement support.
- Generous paid time off and holiday allowances.
- Ancillary benefits: critical illness, identity protection, pet insurance, 529 plans and more.
- Commuter benefits, providing support for travel and commuting needs where available.
- Eligibility for an annual discretionary bonus.
About the Company
THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.
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