Senior Manager, Accessibility Planning and Delivery

Builds how accessibility works across the LA28 Olympic and Paralympic Games, shaping venues, services, and systems before they exist. Leading the Planning and Delivery team, the postholder turns accessibility standards into practical plans for venue infrastructure, temporary overlay, and Games-time operations, collaborating closely with the Head of Accessibility, Delivery Functional Areas, and city and venue partners. It suits a pragmatic builder who brings teammates together across functions, navigates complexity, and makes sound decisions with incomplete information.

• Embed accessibility in venue design, overlay, and operational planning across competition and non-competition venues in partnership with Delivery Functional Areas.
• Integrate accessibility into Games-time services and digital systems, including ticketing, accreditation, and spectator and athlete services.
• Ensure compliance with accessibility laws and International Paralympic Committee (IPC) guides, coordinating risk mitigation with venue partners.
• Serve as the senior escalation point for accessibility issues and deliver readiness reports to Games leadership.
• Lead and mentor Managers and Associates, cultivating a collaborative, solutions-oriented accessibility team.
• Conduct site visits and accessibility assessments across Games venues, including active construction sites and outdoor terrain, with appropriate accommodations and safety measures.
• Perform other duties as required, with the role evolving over time and potentially including operational responsibilities during the Olympic and Paralympic Games.

• Bachelor's degree in architecture, engineering, urban planning, event management, or a related field, or 7 years of equivalent experience in accessibility planning.
• 7+ years of relevant experience in accessibility planning, infrastructure delivery, venue operations, mandated Event Accessibility Services, or large-scale event delivery.
• Working knowledge of the Americans with Disabilities Act (ADA), California Building Code (CBC), universal design, and mandated accessibility services.
• Experience reviewing technical drawings and venue plans to identify accessibility gaps and develop compliant solutions.
• Experience leading teams and complex cross-functional projects, with strong communication and risk management skills.

• Certified Access Specialist (CASp) or equivalent accessibility credentials.
• Familiarity with the IPC Accessibility Guide.
• Proficiency in Microsoft Excel, PowerPoint, and reporting tools.
• Accessibility experience at major sporting or international events.
• Demonstrated commitment to disability inclusion, universal design, and equitable experiences.

• Onsite work at the Downtown Los Angeles-based office is required.
• The majority of work is conducted in an office setting, requiring extended periods using computers, phones, and other office equipment.
• The office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.
• Site visits and accessibility assessments take place across Games venues, including active construction sites and outdoor terrain, with appropriate accommodations and safety measures.
• Local travel between LA28 offices, venues, and stakeholder locations, with occasional domestic and international travel.
• No relocation assistance is provided for any positions; applications are welcomed from candidates based outside the Los Angeles area who are able to work on-site in LA.

• Shape accessibility for the first Paralympic Games hosted in Los Angeles.
• Lead a team with visible impact across venues and Games-time services.
• Partner with teammates and city and venue partners across Functional Areas.
• Contribute to a mission guided by inclusion, co-creation, excellence, and boldness.

LA28 is committed to providing an inclusive and accessible recruitment process and will work with candidates who require an accommodation at any stage. LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, colour, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws.