Agencies
Director, Meetings & Events
Senior Level
Charlotte, United Stateshybrid
Full time
Job description
About the Role
Leads teams and serves as the primary client contact for corporate meetings, conferences, leadership programmes, and trade shows, ranging from executive meetings for 75 guests to conferences and trade shows for 2,000+ attendees for Fortune 500 companies. Responsibilities span meeting production, registration, hotels, travel, transportation, food and beverage, and VIP hospitality. The person works alongside agency leadership to strengthen planning practices, develop talent, and identify opportunities to expand client work.
Key Responsibilities
- Lead the planning and execution of corporate meetings, conferences, executive events, and client experiences.
- Develop programmes that align with client objectives and deliver exceptional attendee experiences.
- Serve as the primary client lead, building trusted relationships, providing recommendations, and ensuring programme success.
- Lead cross-functional teams, establishing staffing plans, priorities, accountability, and resource allocation.
- Oversee all aspects of event delivery, including venue sourcing and contracting, attendee management, logistics, production, hospitality, transportation, registration, and onsite operations.
- Manage event budgets, forecasting, financial tracking, and post-event reconciliation.
- Partner with MKTG creative, finance, and agency leadership to coordinate resources and support programme execution.
- Review client deliverables, presentations, event documentation, post-event reports, and recommendations, and evaluate programme performance to identify process and attendee-experience improvements.
- Provide onsite leadership, managing teams, vendors, and stakeholders while resolving issues in real time.
- Coach, mentor, and develop team members, help strengthen planning practices, foster a collaborative high-performing culture, and support business development through client pitches, proposals, and expansion of existing accounts.
Required Experience & Qualifications
- 8+ years of demonstrated experience planning and executing corporate meetings, conferences, leadership programmes, and/or trade shows, including experience leading teams and managing complex programmes.
- Strong knowledge of meeting logistics, attendee experience, and coordination with content and production teams.
- Ability to manage multiple clients, complex programmes, and competing priorities from planning through onsite execution in a fast-paced, deadline-driven environment.
- Strong people leadership skills, including team development, delegation, and accountability.
- Excellent client relationship, communication, and presentation skills.
- Resourcefulness, sound judgement, and the ability to remain calm under pressure.
- Strong budgeting, negotiation, and vendor management skills.
- Confident, collaborative, and detail-oriented approach, with the ability to bring structure to complex projects, advise clients, manage budgets, and help teams do their best work.
- Ability to delegate effectively, step in when needed, and keep multiple programmes moving through planning and onsite execution.
- Willingness to travel and support events outside traditional business hours, including evenings and weekends as needed.
- Willingness to assist with onsite event setup, breakdown, and operational support when required.
Preferred Skills
- Experience in an event, experiential, or marketing agency environment is strongly preferred.
Workplace
- Hybrid working arrangement.
Benefits & Perks
- Medical, vision, and dental insurance.
- Life insurance.
- Short-term and long-term disability insurance.
- 401k.
- Flexible paid time off.
- At least 15 paid holidays per year.
- Paid sick and safe leave.
- Paid parental leave.
- Compliance with applicable state and local employee leave laws, including the Colorado Healthy Families and Workplaces Act.
The Application Process
Applications are reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.
- Submit an application through the online application process.
About the Company
Dentsu is committed to providing equal employment opportunities to all applicants and employees and to providing reasonable accommodation to individuals with disabilities and disabled veterans.
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