Gestionnaire, Recherche expérience joueur.euse / Manager, Player Experience Research

WB Games is seeking a Manager, Player Experience (PX) Research who excels in building strong, trusted partnerships with development teams to help them create games players love. The role leads and develops a globally distributed team of PX Researchers who work closely with studios to deliver clear, actionable, player-centred insights. The manager ensures research and player-centred thinking is integrated early, aligned with PX strategy, and delivered at the velocity of development to reduce ambiguity and strengthen decision-making across milestones.

• Manage, mentor, and develop PX Researchers across all levels, overseeing performance, growth plans, and skill advancement.
• Foster a collaborative, curious, player-centred team culture.
• Oversee research planning across multiple projects and franchises, ensuring alignment with PX vision, strategic priorities, and studio needs.
• Prioritise research needs based on impact, ROI, and available resources.
• Build trusted partnerships with Design, Production, Publishing, and insights teams to ensure PX is engaged early in development.
• Support cross-functional synthesis across PX, Analytics, Market Research, and Community teams to produce unified, player-centred narratives.
• Ensure insights are reliable, actionable, and tailored to the appropriate communication altitude for different stakeholders.
• Support teams in identifying knowledge gaps and using research to de-risk decisions throughout development.

• Minimum of Bachelor's degree in HCI, Psychology, Cognitive Science, UX Research, or related field, or equivalent experience.
• 7+ years in User Research, UX Research, or related field, including 2+ years of mentoring or people leadership.
• Experience partnering with design/production teams in a development environment.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively across functions.
• Strong prioritisation, planning, and multi-project management capabilities.
• Familiarity with game development cycles, milestone structures, and production workflows.
• Solid command of user research methods and their strategic application across development phases.
• Ability to advocate for the player with clarity, empathy, and diplomacy.
• Demonstrated skill in anticipating risks and guiding teams toward confident, informed decisions.
• Commitment to fostering a culture of curiosity, thoughtful communication, and shared accountability.
• Genuine passion for gaming and delivering exceptional player experiences.
• Proficiency in English, both written and spoken, is required to conduct research across our product portfolio and to clearly communicate findings to stakeholders worldwide.

• Bilingualism French/English is a strongly desired asset.
• Experience with products across mobile, console, and PC platforms.