Data Steward

CAA is seeking a Data Steward to join its Data Management Office (DMO) within the Data Team, based in the London office. The role acts as a key connection between the global DMO and CAA's London and international agent offices and corporate teams, ensuring that local business and data needs are effectively represented within the broader DMO. The Data Management Office is responsible for maintaining and improving the quality, consistency, and usability of CAA's enterprise data.

• Perform data stewardship activities across assigned business domains, ensuring master data is created and maintained according to established business rules and data management standards.
• Serve as a primary DMO point of contact for CAA's London office and assigned international stakeholders, developing trusted relationships and providing responsive support for data-related needs.
• Proactively engage with business stakeholders to understand workflows, identify data challenges, gather feedback, and identify opportunities for the DMO to better support local and international business needs.
• Create, cleanse, curate, and enrich master data, including identifying and resolving duplicate, incomplete, inconsistent, or inaccurate records.
• Research and resolve data quality issues, working independently where appropriate and coordinating with the broader DMO, Product Management, Data Engineering, Data Insights, or other teams when additional expertise is required.
• Help define master data requirements and authoritative data sources needed to support local and international business processes, applications, analytics, and reporting.
• Translate business data needs into clear requirements and actionable requests, helping connect London and international stakeholders with the appropriate Data, Product, and technical teams.
• Support the definition and implementation of data governance policies, standards, processes, and controls across assigned business areas, helping ensure consistent data quality and governance practices globally.
• Gather and communicate feedback from London and international stakeholders, identifying recurring needs, emerging issues, and opportunities for process or product improvement.
• Partner with Product Management and business stakeholders to ensure data-related requirements are understood and governed enterprise data is effectively utilised within business workflows and applications.
• Collaborate with the broader Data organisation, including Data Management, Product Management, Data Engineering, Data Science, and Data Insights, to resolve issues and maximise the value of CAA's enterprise data.
• Promote effective data management practices within the London office, helping business users understand data definitions, governance requirements, processes, and appropriate use of enterprise data.
• Identify opportunities to improve data stewardship workflows, recommending practical changes that improve data quality, efficiency, and stakeholder experience.
• Develop and maintain data governance documentation, including definitions, business rules, procedures, and other materials supporting consistent stewardship practices.
• Support data-related operational workflows and DMO initiatives, including international and cross-regional requests as assigned.
• Use approved automation and AI-enabled tools where appropriate to improve research, data quality, enrichment, and stewardship efficiency while adhering to CAA's governance and security requirements.
• Collaborate regularly with DMO and Data colleagues across regions, including colleagues based in the United States, requiring reasonable flexibility to participate in meetings and coordinate work across international time zones.

• Minimum of 5 years of experience in data management, data quality, data operations, archiving, cataloguing, information management, analytics, or a related discipline.
• Strong interpersonal and relationship-building skills, with demonstrated ability to independently engage with stakeholders at different levels of an organisation.
• Excellent written and verbal communication skills and the ability to translate between business needs and data requirements.
• Strong attention to detail and commitment to maintaining accurate, complete, and consistent data.
• Strong analytical, investigative, problem-solving, and critical-thinking skills.
• Ability to operate independently while remaining highly collaborative with a distributed global team.
• Proactive and service-oriented, with the ability to identify stakeholder needs and opportunities for improvement rather than relying solely on incoming requests.
• Results-oriented with the ability to prioritise multiple responsibilities, exercise sound judgement, and meet deadlines.
• Ability to develop an understanding of diverse business domains, workflows, and data needs across an international organisation.
• Ability and willingness to collaborate across international time zones, including occasional meetings outside typical local office hours.
• Consistently demonstrates strong security awareness and works to protect CAA's systems and data, as someone entrusted with sensitive company information.

• Working knowledge of data models, databases, and related concepts, including familiarity with SQL and NoSQL technologies.
• Experience working within a global or geographically distributed organisation.
• Experience in sports, entertainment, media, talent representation, or brand management.
• Degree in a data-related discipline, information management, library science, or a related field.

• Office-based role in London, working as part of a global Data Management Office team.
• Regular collaboration with colleagues in the United States and other regions, with reasonable flexibility required to coordinate work across international time zones.

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.