Engineering Manager - Core Commerce Platform

This role sits within the Core Commerce Platform organisation, which delivers the omnichannel commerce capabilities powering the purchase journey, inventory availability, delivery promise, order processing and fulfilment, and post-purchase experiences across channels. The Engineering Manager is accountable for engineering delivery, roadmap execution, operational excellence, and engineering team development. The position partners with Product Owners, Project Managers, Tech Leads, and peer engineering teams to enable predictable delivery, grow engineering talent, and build a high-performing culture focused on ownership, accountability, and continuous improvement.

• Lead and develop a team of software engineers building basket, checkout, payments, and consumer commerce services.
• Drive delivery of highly available, secure, and scalable commerce services that directly impact conversion, revenue, and consumer experience.
• Own engineering execution for payment gateway integrations, alternative payment methods, checkout orchestration, promotions, taxation, and transactional commerce workflows.
• Drive planning and execution against team objectives and key results (OKRs), ensuring alignment, accountability, and transparent reporting.
• Own sprint execution, delivery planning, capacity management, dependency management, and risk management.
• Partner with Product Owners, Project Managers, the Retail Tech team, and Tech Leads to deliver business outcomes.
• Drive engineering excellence through strong development practices, quality standards, operational discipline, and continuous improvement.
• Coach engineers through regular feedback, mentoring, performance management, and career development, and build a high-performing engineering culture focused on ownership, accountability, collaboration, and learning.
• Establish effective engineering metrics and use data to improve team productivity, quality, and delivery predictability.
• Drive adoption of AI-assisted engineering practices and automation to improve productivity, quality, and delivery efficiency, and identify opportunities to leverage AI across software development, testing, documentation, knowledge management, and onboarding.
• Collaborate with engineering leadership on hiring, staffing, onboarding, talent development, and succession planning.
• Manage delivery partners and vendors where applicable and ensure alignment with team objectives.

• 10+ years of software engineering experience, including experience leading engineering teams in an agile delivery environment.
• 3+ years of people leadership experience.
• Strong experience leading roadmap execution, delivery planning, dependency management, and stakeholder engagement.
• Familiarity with API-first, cloud-native architectures and design patterns.
• Solid software engineering background with experience building APIs, distributed systems, and high-volume transactional platforms.
• Strong understanding of basket, checkout, payment processing, promotions, pricing, taxation, and other commerce services within modern eCommerce platforms.
• Experience integrating with payment gateways, fraud prevention providers, financial service providers, and third-party commerce platforms.
• Understanding of payment security, tokenisation, authentication, PCI-DSS principles, and secure transaction processing practices.
• Experience working with event-driven architectures, high-volume transactional systems, and enterprise integrations.
• Strong people leadership skills with experience in hiring, mentoring, developing, and retaining high-performing engineering teams.
• Strong understanding of modern software engineering practices, including software architecture and engineering principles, code quality, automated testing, CI/CD, and AI-assisted development.
• Strong communication, collaboration, decision-making, and organisational leadership skills.
• Experience driving engineering quality, operational excellence, reliability, security, and continuous improvement.
• Experience working in Agile delivery environments using tools such as Jira and Confluence or equivalent.
• A data-driven mindset with the ability to use engineering, delivery, and operational metrics to improve team effectiveness and predictability.

• Experience leveraging coding agents, LLMs, and AI-assisted engineering tools to improve software delivery and team productivity.
• Experience in a global DTC, retail, omnichannel commerce, or high-volume consumer digital environment.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA looks for SPEED & SPIRIT in its candidates, defined by values that inspire the business to be driven in its performance, vibrant in its sporting legacy, together in its team spirit, and to let individual talent and experience shine.