Digital, Content Operation Specialist

Leads the content production lifecycle for an individual sport across Nike-owned digital channels in EMEA, owning the operational workflow from execution brief through to publishing. It partners across Brand, Digital Marketing, Digital Experience, Marketing Operations, Digital Operations, Platforms and Channel Excellence, as well as external agency partners. The role works closely with EMEA Territory and local/city teams alongside Global partners, operating across functions, markets and time zones to support connected and timely content delivery.

• Manage cross-channel and cross-functional content production lifecycles from execution brief through to publishing, driving clarity across timelines, dependencies and handovers to help ensure content is delivered on time and in full.
• Lead the day-to-day content operations workflow for your sport across Nike-owned digital channels.
• Collaborate with cross-functional teams and external agency partners to deliver content against agreed timelines and requirements.
• Manage multiple campaigns and deliverables, maintaining visibility of timelines, dependencies, risks and changes.
• Communicate effectively with cross-functional partners, proactively raising risks, gaps and opportunities to improve delivery.
• Use operational performance measures and data to identify bottlenecks, recurring issues and opportunities for improvement, with an understanding of how operational performance connects to wider marketing and business outcomes.
• Identify opportunities to simplify, standardise and automate content operations workflows.
• Support hands-on content execution and publishing when required.
• Partner with Channel Excellence to support the adoption of new capabilities, tools and processes.

• Prior experience in content operations, digital content production, project management or marketing operations.
• Proven ability to navigate ambiguity, bring order to fast-paced production environments, and remain calm, decisive, and focused under pressure.
• Experience managing complex workflows, timelines, dependencies and multiple concurrent deliverables.
• Strong attention to detail and a focus on delivering high-quality work on time and in full.
• Strong communication and stakeholder-management skills, with confidence working across functions, levels and markets.
• Strong ownership, proactivity and accountability, with the judgement to identify and escalate risks.
• Experience using data or operational performance measures to understand delivery and support continuous improvement.
• Understanding of digital ecosystems, platforms and content operations, with curiosity around technology, automation and new ways of working.
• Strong problem-solving skills with the ability to identify opportunities to improve and simplify processes.
• Ability to adapt quickly to changing priorities and work outside normal office hours when required.
• Organised, detail-focused and comfortable managing multiple priorities, with clear communication, strong ownership and adaptability to working across functions, territories and time zones.