Esports
Benefits Specialist
Mid Level
London, United Kingdom
hybrid
Full time
Job description
About the Role
Reporting to the Head of Benefits, the role is a necessary member of the Reward CoE and focuses on delivering the Benefits and Wellbeing agenda across the Group. It helps deliver the global benefits offering, including retirement plans, core insurances and wellbeing plans, with responsibilities spanning provider management, annual renewals, payroll accuracy, compliance and employee queries. The role also helps bring benefits and wellbeing plans to life so employees understand the offering and the value it brings them, working with global teams and building relationships with providers.
Key Responsibilities
- Administer and support global employee benefits and wellbeing programmes, ensuring a seamless employee experience.
- Manage benefits enrolment, employee lifecycle changes, claims processing and daily benefit queries.
- Ensure accurate benefits data transfers and payroll integration, maintaining compliance with local legislation and pension/retirement requirements.
- Develop relationships with benefits providers and brokers, monitoring service delivery and resolving issues.
- Support benefits communications, enrolment campaigns, wellbeing plans and employee education activities.
- Provide expert guidance to employees, managers and People teams on benefits-related matters.
- Produce benefits reporting and insights, using data to identify trends and support continuous improvement.
- Help implement new benefits programmes, providers and wellbeing plans, while maintaining accurate governance and process documentation.
Required Experience & Qualifications
- Experience administering employee benefits on an international/global basis.
- Experience with employee benefits and wellbeing offerings.
- Experience managing provider changes on a large scale.
- Experience with benefits renewals and provider/broker management.
- Experience investigating system and data issues and improving processes.
- Experience creating and delivering benefit and wellbeing engagement/communications.
- Excel skills, including the ability to maintain complex spreadsheets.
- Project management experience.
- Ability to manage confidential employee information.
Preferred Skills
- Knowledge of Mercer's Darwin platform or similar benefits platforms.
- Knowledge of Oracle HCM or similar HRIS systems.
- Experience implementing or changing benefits technology.
Workplace
- Hybrid remote/in-office role.
Benefits & Perks
- A regular bonus and great pension.
- 25 days annual leave and all Bank holidays.
- Extra paid leave, including wellbeing and development days.
- Life assurance and income protection.
- Private healthcare and wellbeing support.
- A stake in success through the ShareSave scheme.
The Application Process
We may use approved AI tools to make recruitment simpler and more efficient, while keeping people at the heart of what we do. These tools support administrative aspects of the recruitment process, and recruiters and hiring managers oversee their use and remain responsible for hiring decisions.
- Reasonable adjustments are available at any stage of the recruitment process on request.
About the Company
We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin, and we have an energy that drives us to perform at the height of our potential. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves, and we're an equal opportunities employer.
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