HR Business Consultant II, GC (Based in HK)

Part of Nike's HR Business Consulting (HRBC) Greater China (GC) team, this role reports to the Senior Manager, HR Business Consulting GC. It operates as an HR Generalist in a dynamic environment, partnering with HR Business Partners, HR Operations, Centres of Excellence, Employee Relations, Employment Legal and business leaders. The role delivers high-quality HR consulting and expert guidance on complex employee and workplace matters, with a focus on employee relations, performance management, and organisational and workforce topics.

• Serve as the primary HRBC consultant for Hong Kong managers and teammates on complex employee lifecycle matters, including performance management, corrective actions, teaming activities, organisational changes, employee escalations, and separation processes.
• Independently assess complex situations, identify potential risks, evaluate solution options, and provide practical recommendations aligned with company policies and local employment practices.
• Lead end-to-end case management for complex and escalated employee matters, ensuring timely resolution, accurate documentation, and effective stakeholder alignment.
• Partner closely with HRBP, Employee Relations, Legal, Compliance, Payroll, and other specialist teams to manage sensitive or high-impact employee matters.
• Coach and advise managers on people-related challenges, reinforcing manager accountability and ownership of people decisions.
• Identify recurring issues and emerging trends from casework and proactively recommend and implement improvements that simplify processes, enhance consistency, strengthen manager self-sufficiency, and improve manager capability and employee experience.
• Act as the Hong Kong HR subject matter resource, providing expertise on local employment practices, teammate experience, and market-specific people solutions.
• Provide consultation and coordination for Hong Kong-specific and centre-led HR programmes, compliance activities, audits, and regulatory requirements, and support local implementation and activation of global, geo, and territory HR initiatives.
• Represent Hong Kong perspectives and business requirements in broader GC HR discussions and projects, and continuously identify opportunities to simplify HR processes, improve service delivery, and enhance manager and employee experiences.
• Drive execution of assigned HR initiatives from programme planning through execution, including stakeholder alignment, communication, post-launch evaluation
• And coordination across HR functions and business stakeholders to ensure successful delivery of people programmes and organisational priorities.

• Bachelor's degree in Human Resources Management, Business Administration, or a related discipline.
• Minimum 5+ years of solid HR generalist experience, with a proven track record in both corporate and fast-paced retail or store operations.
• Strong understanding of local HR practices and employment legislation, with solid knowledge of the Employment Ordinance, MPF regulations, and statutory requirements applicable to both corporate and retail environments.
• Familiarity with Workday or other corporate HR systems, with experience working effectively within a matrix organisation.
• Demonstrated ability to exercise sound judgment, solve complex problems, and manage sensitive employee matters with professionalism and discretion.
• Excellent command of written and spoken English, Cantonese, and Mandarin, with the ability to communicate effectively with diverse internal and external stakeholders.
• Strong interpersonal, problem-solving, and mediation skills, with the agility to navigate between corporate priorities and front-line store realities.
• Highly collaborative and effective in a cross-functional environment, with a strong sense of ownership, accountability, and personal effectiveness.
• Experienced and people-focused HR professional.
• Ability to stay curious, adapt quickly, and lean into ambiguity in a matrixed, fast-moving environment.
• Ability to handle medium-to-high complexity HR matters, ensuring consistent policy application and a high-quality employee experience.

• Experience in multinational organisations.
• Hands-on experience in employee relations, including grievance management and disciplinary matters across corporate offices and retail store operations.