Manager, DC Operations LTD

This role leads the teams and processes responsible for Distribution Centre functions related to the processing of customer sales orders, including workload planning, order picking, sorting, packing and value-added services. It sits within the Supply Chain & Sourcing team and works closely with DC Inbound & Outbound, Inventory Control, Reporting & Analytics, Project Management, LEAN, Compliance, Continuous Improvement, HR, Facilities and Health and Safety. The position is a limited-duration assignment of up to nine months.

• Lead the teams and processes tasked with specific Distribution Centre functions related to the processing of customer sales orders, including workload planning, order picking, sorting, packing and value-added services.
• Ensure that accuracy and procedural integrity is maintained throughout the process of orders being planned and executed.
• Ensure that all departmental processes are executed in accordance with company internal controls requirements and are accurate to customer-specific requirements.
• Ensure the timely handling of orders so that daily business goals and customer ship date requirements are met.
• Interact with other DC-based departments, especially Inbound/Outbound, Inventory Control, Compliance, Facilities and IT Support, to ensure product is available as needed, customer requirements are fully understood and all equipment supporting the flow of product is in good working order.
• Execute current SOPs and maintain all required documentation in a well-organised, easily accessed manner.
• Initiate new methods of planning and executing order processing to improve efficiency, productivity and overall throughput.
• Manage the collection, reporting and required feedback regarding labour management standards.
• Ensure supervisors and employees are properly trained to perform their jobs safely and efficiently.
• Maintain all Occupational Health & Safety Act safety standards, including all reporting of accidents, injuries, damages and potential threats to safety.
• Document and communicate or review any employee performance problems for possible disciplinary action.
• Drive key improvement initiatives to develop best practices and provide performance improvement against established targets and KPIs.
• Collaborate across Distribution Centre departments to plan and share resources to ensure customer and business objectives are met.
• Undertake associated ad-hoc responsibilities supporting Logistics operations.

• College or university degree.
• 3-5 years relevant work experience and/or training.
• Equivalent combination of education and/or experience.
• Fluent in English, both oral and written, with an excellent command of the language.
• Strong people management skills.
• An aptitude for leadership and the willingness to develop this skill through mentoring and coaching.
• Strong team player with the ability to lead and work with diverse groups.
• Strong operational experience or capability.
• Procedural awareness and the ability to coordinate the efforts of multiple work streams into a single output.
• Strong organisational and time management skills.
• The ability to communicate effectively, both on an individual level with team members and across departments within an organisation.
• Ability to forge strong relationships, with optimism, a solution-oriented attitude and diplomacy.
• Ability to perform work in a fast-paced setting, constantly adapting to a change-oriented environment.
• Excel, Outlook, Word and PowerPoint skills.
• Strong work ethic and self-motivational ability.

• Knowledge of WMS principles.

• Shift 3, working Friday to Sunday, 6am-6pm.
• Hybrid work policy, with the flexibility to work remotely one day each week; for work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.
• The working language is English.

• Health and dental benefits, including prescription drug coverage, out of country coverage, short and long-term disability, basic life and AD&D insurance, and an Employee & Family Assistance Program.
• Enrolment in adidas' Retirement Savings Plan with employer match.
• Education assistance program for qualifying employees.
• Fitness reimbursement program.
• Eligibility to earn an annual bonus based on both company and personal performance.
• Vacation time increases with length of service.
• Service Awards & Service Time Off during milestone years.
• Paid bereavement leave.
• Parental leave top-up for eligible employees.

The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a real competitive advantage.