Conference and Events Sales Executives

The Venue Sales and Commercial Development Department is responsible for sales across all aspects of the Villa Park venue, including matchday hospitality and premium matchday experiences, general admission tickets, membership, and conference and events. The Conference and Events Sales Executive plays a pivotal part in driving revenue for the Club's conference and events offerings, securing new business, managing relationships with existing clients, and handling all aspects of event co-ordination from inquiry to post-event feedback. The role is based at Villa Park and also involves attending industry and networking events to build new relationships and identify sales opportunities.

• Secure new business and manage relationships with existing clients.
• Respond promptly to incoming leads from agents, venue profiles, website inquiries and previous bookers.
• Prepare detailed proposals on available event options.
• Tailor proposals to meet client requirements and showcase the venue's spaces and services effectively.

• Proven experience of working in a similar conference and events sales role.
• Strong knowledge of conference and events processes.
• Ability to deliver an excellent customer experience.
• Ability to build relationships with customers.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to work flexible hours as required by the Club, including evenings and weekends.
• Access to a vehicle and/or the ability to travel between the Club's sites: Villa Park, the London Office and Bodymoor Heath Training Ground.

• Access to a range of staff benefits, set out in the Club's Staff Benefits booklet.