Volunteer Programme Integration Manager

Clubs, Teams & Venues
Doha , Qatar
Full Time
Competitive
11 / 07

The job is based in Doha, Qatar), Supreme Committee for Delivery & Legacy is responsible for the planning and delivery of the Host Country activities during the FWC2022; it was agreed that Volunteer programme will be an integrated delivery between the Host Country and the FIFA World Cup Qatar 2022 (Q22), whereas Q22 will lead and be the primary interlocutor with FIFA.

 

Full description

The Volunteer Programme Integration Manager will be responsible on behalf of the Host Country for leading the planning and delivery of the Volunteer Programme in close cooperation and alignment with Q22.

In addition, the Volunteer Programme Integration Manager will be responsible for a series of initiatives to

promote volunteering for the wider society, not only in Qatar but in the region, it will also deliver volunteer recruitment for all test events prior to the FWC2022 and will plan for the legacy of the volunteer programme.

The incumbent has three main elements of engagement:

  • Work in collaboration with Q22 on the integrated delivery of the FWC2022 Volunteer Programme, contribute to all elements from recruitment to management of volunteers during the tournament
  • Coordination with any relevant Host Country Operations projects as per the agreed framework by the Planning and Integration team
  • Planning and delivery of multiple initiatives to promote volunteering in a national and regional levels, work that will require comprehensive collaboration with Communications, Marketing and Stakeholders Management

Key responsibilities:

· Collaborate and support Q22 on development and implementation of the recruitment and selection of FWC2022 volunteers

· Coordinate the call centre and support services to FWC2022 Volunteers

· Ensure integration with Host Country Operations central team and cooperation with HC projects as required and applicable for Q22/HC Volunteer programme

· Work closely with the Workforce Readiness team to ensure centralised approach on workforce services delivery (training, uniform, etc.)

· May act as a liaison, representing the Host Country Operations side for the Integrated Volunteer programme

· Support delivery of Workforce/Volunteer programmes for all test events prior to the FIFA World Cup 2022

· Coordinate the National and Regional Volunteer Initiatives framework – branding, communication plan, launch, and management of initiatives delivery team

· Lead discussion and oversee the system to support volunteer initiatives and recruitment for readiness events

· Contribute to the set-up and be the focal point from the Host Country, representing Integrated Volunteer Programme on various governance forums – Volunteer Committee; Volunteer Working Group

· Support and lead organisation when required of establishment of various Volunteer related networking opportunities: conferences, forums, focus groups, cooperation with regional/global organisations

· Provide expertise and coordination of various internal and external stakeholders in preparation and establishment of Volunteering legislation

· Establish a framework for monitoring information flow and managing expectations among various stakeholders

General:

  • Adapt to the needs of the role as per the SC evolution
  • Perform any other duties assigned by the supervisor directly related or relevant to the job
  • Ensure the assigned responsibilities are delivered:
  • to a high standard of quality and timeliness
  • in full compliance with the SC Quality Policy and the Safety and Security rules and requirements

in line with any standards and objectives designated in the Employee Performance Management system

Qualifications, experience and skills

Education and certifications

• University degree in Project management, Event Management, Major Sport events, Human Resources, Psychology

Master’s Degree is an additional asset

Experience and skills

  • 15+ years of proven experience in managing teams and complex projects with life-span more than 1 year
  • Experience in planning & delivery of major sport events in a role of project manager, planning team, workforce/volunteer management

• Proven experience of managing cross-functional teams

• Working experience in Qatar, experience of working in the region and knowledge of local culture is an advantage

• Understanding of external government stakeholders expected to be involved in the Host Country Operations is a major asset

• Understanding of operational planning and delivery experience in large scale international (sport) events is a benefit

• Proven ability to manage clients and relations with multiple departments

• Exceptional communication skills

• Excellent analytical and people management skills

• Ability to motivate others toward a common goal

• Ability to understand the big picture and adapt accordingly

• Ability to manage large and diverse teams through various phases of organisational change

• Flexibility and strong commitment to work autonomously, focus on result

• Positive attitude, patience and persistence

• Strong IT skills including MS Office (Word, Excel, PowerPoint)

Fluency in English (Arabic language is an advantage)

DIDN'T FIND YOUR IDEAL JOB?

If you didn’t find your ideal job create a job alert and get notified as soon as jobs matching your ambitions go live.

DIDN'T FIND YOUR IDEAL COURSE

If you didn’t find your ideal course create a job alert and get notified as soon as courses matching your ambitions go live.

DIDN'T FIND YOUR TRAINING PROGRAMME?

If you didn’t find your ideal training programme create a programme alert and get notified as soon as programmes matching your ambitions go live.

USERS WHO VIEWED THIS ALSO VIEWED

FIFA Master – International Master in Management, Law and Humanities of Sports

Organised by CIES and endorsed by FIFA, the FIFA Master is a one year postgraduate programme developing...
Neuchâtel

Sell! Your Sponsorship Workshop – Fundamentals

The Sell!Your Sponsorship workshop is a one-day course delivering tips and techniques for sponsorship-seekers...
London

Sell! Your Sponsorship Workshop – Advanced

The Sell!Your Sponsorship workshop is a one-day course delivering tips and techniques for sponsorship-seekers...
London

Emotional Intelligence Training – Develop yourself and Learn How to Develop Others.

Get certified to deliver the world’s most advanced system for measuring and developing emotional...
Online

Hospitality Operations Senior Manager

FIFA and the Qatar LOC has created a new Joint Venture, which will be responsible for the operational delivery...
Doha

Administrator and Pedagogical Officer

You wish to work in an environment where collective intelligence, collaboration, and experimentation...
London

Academic Manager

You wish to work in an environment where collective intelligence, collaboration, and experimentation...
London

Social Media Manager Boardsports

Are you passionate about all things Surf and Skate? Looking to impact the global Surf & Skate community...
Salzburg

Overlay Manager - Venue Development and Overlay

B2022 are looking for an Overlay Manager to undertake the design and management of Games Overlay (temporary...
Birmingham

Broadcast Coordinator

Lead on the scheduling, production and rights delivery for The FA's broadcast partners within Women's...
London