Venue Logistics Manager

Federations & Major Events
Doha , Qatar
Full Time
Competitive
11 / 04

Position Summary

FIFA and the Qatar LOC has created a new Joint Venture (JV) called Qatar 2022 (Q22), which will be responsible for the operational delivery of the FIFA World Cup 2022.

Embedded in the Logistics team, the Venue Logistics Manager will be responsible for leading the Venue Logistics stream within the Logistics function and assisting the Sr. Logistics Manager with the delivery of the overall Logistics operations for the upcoming Qatar 2022 FIFA World Cup.

Specifically, this role is responsible for all planning, implementing, and supervising Logistics operations at all venues; as well as the movement of Participating Teams (PMA) competing for the 2022 tournament.  This role will also be responsible for coordination with Qatar 2022 Functions and suppliers to develop an integrated supply chain to ensure effective back of house operations at all venues.

Full description

Key Responsibilities

  • Critical Problem Solving
  • Supervising Staff
  • Coordinating Work Assignments
  • Setting Project Goals
  • Evaluating Employee Performance
  • Determining Training Requirements

Venue Planning / Preparation

  • Act as the lead Logistics representative for internal Q22 functions and external stakeholders for Venue Logistics Operations for the Qatar 2022 FIFA World Cup Tournament
  • Formulate the logistics staffing requirements and Logistics service levels at all Q22 official sites
  • Lead the recruitment of the venue logistics workforce, including all permanent staff required to support the Venue Logistics department activities
  • Monitor and perform quality assurance checks on the recruitment of LSP temporary venue staff
  • Enforce the Venue Logistics budget, in accordance with the Sr. Logistics Manager
  • Champion the implementation of a Q22-recognized integrated venue delivery timeline which serves as the “single source of truth” across all venue operations
  • In conjunction with Venue Management and Overlay, verify, inspect and establish the physical footprint of logistics space requirements at each venue
  • Determine delivery windows across all Q22 official sites and oversee the management of the material delivery/removal scheduling process
  • Provide oversight over the implementation of the venue logistics operating plans; develop departmental policies/procedures; and departmental staff orientation/trainingActively participate in developing strategic plans to fulfil Qatar 2022 FIFA FWC sustainability commitments and goals of minimizing waste and maximizing revenue through the effective post-Games disposition of assetsParticipate in outreach programs, as required, intended to educate internal/external partners on tournament time operations

PMA Planning / Preparation

  • Act as the lead Logistics representative for internal Q22 functions and external stakeholders for PMA operations for the Qatar 2022 FIFA World Cup Tournament
  • Formulate the logistics staffing requirements and Logistics service levels for all PMA operations
  • Liaise closely with Team Services, Security and Event Transport regarding the planning of movements of participating teams throughout the duration of their stay
  • Draft and establish policies and procedures, including communication and escalation protocols, relevant to the movement of teams to/from airport, team sites, training grounds and match locations
  • Lead the recruitment of the PMA workforce, including all permanent staff required to support the PMA operations
  • Participate in outreach programs, as required, intended to educate internal/external partners on tournament time operations
  • Work closely with the LSP to ensure all PMA vehicles are in good working order
  • In conjunction with Transportation, Security, and Team Services, establish the routes for Team movements throughout the city footprint
  • Define an operational baseline for PMA movements with FIFA/Team Services; and in conjunction with Finance, implement a system to capture, record, and recover “Rate Card” services for additional PMA services/resources, as required

Venue Execution/Operations

  • Oversee the coordination with internal Logistics streams on the planned distribution of materials and supplies to the venues
  • Manage the receipt, storage, distribution, resupply, and recovery of Q22 assets and equipment at the venues from bump-in/out and tournament time
  • Provide leadership duties such as performance management, objective setting, coaching, feedback and other responsibilities related to managing a team
  • Provide training and continued oversight/monitoring of deployed teams ensuring the highest possible workplace safety protocols

PMA Execution/Operations

  • Work with Teams Services representatives to schedule and dispatch team according to transportation requirements
  • Track Team movements and directly communicate with PMA teams as required
  • Use efficient delivery methods to minimize costs and operational inefficiencies
  • Oversee the administration of the system designed to capture “Rate Card” funds from PMA clients

Qualifications and Experience

  • Candidate with at least 10 years progressive experience in an international sporting event specifically in Venue Logistics. Experience in Tier-1 (FIFA FWC and/or Olympic Games) or Tier-2 games (such as Pan Am, Asian, European Games) will receive strong consideration
  • University degree in Sports Management, Logistics and/or Environmental Sciences or similar field; Can be substituted with 10 years of experience
  • Experience or knowledge of local culture will be an added benefit
  • Strong IT skill including MS Office (Word, Excel, PowerPoint); Microsoft Outlook for email management
  • Fluency in English required; Arabic speaker are an added benefit
  • A Team Player comfortable in both upward/downward communication streams. Must demonstrate history of developing a strong team environment
  • Ability to publically present to varying audiences in a multitude of public/private settings, as required
  • Willing to work on complex, tight, improbable timelines while maintaining a positive attitude; exhibiting patience, persistence and experience working in a multi-cultural, multi-national environment
  • Excellent analytical skills; ability to make decisions both independently and within a team environment
  • Extremely high attention to detail
  • Proven track record in managing complex projects, multi-tasking, and prioritization of task and deliverables

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