Ticketing App Content & Testing Assistant

Federations & Major Events
Nyon , Switzerland
Full Time
Competitive
11 / 10
Coordinate the mobile ticket app content, tests the new releases from the supplier and provides general support for the mobile ticket project.

Full description

JOB INFORMATION
Unit: Revenue Operations
Contract type: Fixed Term
Start date: 01.10.2019
End date: 31.07.2020
Location: Nyon

MISSION
The Ticketing App Content & Testing Assistant coordinates the mobile ticket app content, tests the new releases from the supplier and provides general support for the mobile ticket project.

KEY RESPONSIBILITIES
• Coordinating the mobile ticket app content in over 10 languages;
• Being the main user of the Crowdin translation tool to manage the mobile ticket app content;
• Managing updated text content and screenshots and uploading them on Crowdin;
• Defining test cases for new features prior to releasing the app;
• Testing the mobile ticket app using both iOS and Android;
• Reporting bugs in the JIRA system and following up;
• Help management with implementing mobile ticketing;
• Attending meetings with the mobile ticket supplier;
• Drawing up the mobile ticket app manual for UEFA’s internal users (Ticketing, Venue managers);
• Providing support in other ticketing activities as required, e.g. customer service during peak times, logistics tasks, match operations, producing presentations, etc.

PROFILE OF SUCCESSFUL CANDIDATE
Experience required:
- from 1 to 3 years in software testing
Education:
- Bachelor's Degree in management, business administration, sports management or another relevant field

Languages:
- English / Proficient
Additional requirements:
- MS Excel / Advanced
- Good analytical skills
- Affinity for working in an international environment
- Interest in technology

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