Technology Manager

Federations & Major Events
Glasgow , United Kingdom
Full Time
£35,000 -£44,999
22 / 12
Working within the Operations team and reporting to the Central Operations Manager, the post-holder will lead in all aspects of technology co-ordination and delivery to meet the needs of key technology user groups.

This role provides an exciting opportunity for a motivated and experienced Technology Manager to be involved in shaping and implementing the delivery model for a ground-breaking event format

Full description

Background to the role:

2023 Cycling World Championships Ltd is a lean, central team, managing several championship-wide (hub) services. The operations of most of the individual sports disciplines will be delivered by contracted, event delivery partners, known as ‘spokes’. Sharing innovative thoughts and applying learnings from previous experience the Technology Manager will be responsible for liaising with all partners to ensure efficient, effective, and seamless delivery of services across the hub and the spokes.

Scoping of core backbone services between the individual sport disciplines and procurement of a technology supplier for these services has been completed. The Technology Manager will be responsible for managing the delivery of this contract.
This is a unique opportunity to contribute to the success of the inaugural edition of this exciting event as it makes its world sporting calendar debut.
The successful candidate must be able to commit to evening and weekend working shortly before, and during, the Championships.

What is the job?

The main tasks of the role are to:
• Finalise and implement the Championships Technology Strategy with key technology contractors, users, and spokes.
• Lead on the implementation of the Technology FA Operating Plan, ensuring its alignment with strategic objectives, during Championships delivery.
• Act as 2023 Cycling Worlds lead on assurance of technology delivery, ensuring visibility of end-to-end delivery of critical technology systems.
• Work with all 2023 Cycling Worlds managers across the Championships to identify, scope and ensure delivery of their technology operational requirements.
• Work with event delivery partners to scope and ensure delivery of VLAN services across the Championships.
• Work with appointed technology suppliers: track progress, contract manage and ensure alignment to pre agreed service levels.
• Lead on developing all key planning and operational processes and procedures for delivering the Technology services.
• Lead the Technology Working Group working closely with technical leads from the appointed Host Broadcaster, Timing, Scoring and Results supplier and other key user groups to ensure key requirements and service levels are met.
• Support the financial forecasting, monitoring and management of 2023 Cycling World Champs Technology budget.
• Scope, plan and train Championship time workforce to deliver highest level of service across all key technology users.
• At Championships-time, manage the Technology Operations Centre including technology contractors.
Our structure is evolving so the successful candidate will be expected to be heavily involved in the day-to-day operations.
It is also expected the responsibilities of this role will evolve during the lifespan of the event.

What you must have:

The successful candidate will have significant experience within the event technology sector, and be a confident self-starter, as well as the ability to adapt and meet the changing needs of an inaugural major event.

Experience

• Extensive experience and successful track record in technology management in an event environment.
• Experience of working at major multi-sport or single major event.
• Experience of working in a multi-stakeholder environment with several delivery partners
• Proven success of working within cross-functional teams to develop, implement and manage programmes.
• Experience of end-to-end contract management, performance tracking and issue resolution.
• Experience of project management, project management tools and software.

Knowledge

• Knowledge of LOC structures and the wider range of functional areas involved in major sports events.
• Knowledge of live broadcast operations.
• Knowledge of latest technology products, services and innovations to ensure the Championships deliver innovative and effective solutions.
• Knowledge of cycling events would be beneficial.

Skills

• High level of organisational skills and experience in managing multiple priorities simultaneously.
• Excellent negotiation and supplier management skills.
• Strong financial management, with a track record of working with complex budgets.
• Ability to successfully manage the demands of an evolving organisational structure, remaining flexible, resilient, and positive through organisational growth and other challenges.
• Highly collaborative, engages effectively with colleagues and takes the time to engage with team members to build rapport whilst demonstrating strong leadership skills.
• Comfortable with the use of technology including databases and Client Management Systems.
• Excellent written and verbal communication skills with the ability to tailor communication style to diverse groups.
• Ability to identify project risks and issues, to propose creative solutions and escalate as appropriate.

The extended job description is attached below.

Additional information

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