Senior Operations Executive

The Senior Operations Executive will be responsible for the communication and liaison with all key stakeholders in facilitating and supporting the delivery of an efficient and professional assessment process

Overview:

As part of the Elite Player Performance Plan, the overarching professional-game strategy for the development of youth football in England, the academies of professional football clubs are categorised into four categories (1- 4), based on a combination of spend, infrastructure, staffing, and qualitative assessments of their provision across a range of areas.

To effectively categorise academies and to support the continual raising of standards in elite player development, an independent standards organisation has been developed (PGAAC), mandated by the professional game, to monitor safety, compliance and the quality of work being delivered.

PGAAC oversees an interdisciplinary assessment of academies across; Coaching, Education, Leadership and Management, Performance Support, Pathway, Player Care and Youth Development rules.  The aim is to regulate and stimulate the Academy system to help make a positive difference to players, parents and staff involved.

As part of the above, the Senior Operations Executive will be responsible for the communication and liaison with all key stakeholders in facilitating and supporting the delivery of an efficient and professional assessment process. The role will take the line management of a team of five Operations Executives who provide support across the Male and Female talent pathways.  

The Role

• Providing leadership and guidance to the Operations team within a time-sensitive and demanding environment, including career development and performance plans.
• Oversee departmental operations across PGAAC, ensuring efficiency and high-quality output deliverables.
• Implement, manage, and align processes that support planning across the PGAAC Team including support and maintaining calendars of scheduled activity for the audit process.
• Collaborating with PGAAC senior leaders to make key decisions that impact PGAAC’s future.
• Work closely with colleagues across the Premier League, EFL and the FA to enhance internal communication and information sharing.
• Provide administrative support where necessary including contracts, Service Level Agreement processes, and supplier management.
• Support the audit process where and when required with a specific emphasis on Safe to Operate assessments.
• Coordinate and manage the Action Plan Process.
• Providing leadership and guidance to the executive team.
• Reviewing working practices to ascertain if it is successful and if not, devise an alternative.

Requirements for the role:

• Experience of working remotely and leading a multi-disciplinary team
• Experience in supporting a team through administration and clerical work, holding team to account to meet deadlines
• Experience of communicating with relevant agencies to produce travel itineraries, arranging meetings booking rooms etc
• Experience of managing multiple correspondence as part of multi-disciplinary team
• Experience working with children and adults at risk and knowledge and understanding of issues that affect their safety and wellbeing
• Knowledge of professional sports performance and, or Youth Development
• Understanding and appreciation of context and cultural differences between clubs of different sizes and philosophies
• Strong IT skills; proficiency with Microsoft Office programs
• Reliable, friendly and able to work with own initiative and as part of a team
• Enthusiastic and self-motivated
• Proven ability to handle confidential information and exercise discretion
• Observational analysis and ability to interpret data
• A good, confident communicator with clear and concise written and spoken communication skills
• Ability to see both the big picture and advanced attention to detail skills
• Proof-reading and the ability to check reports for accuracy and grammar
• Ability to interpret written information in a structured and balanced way and present it appropriately to the needs of the reader
• Strong time management, achieving deadlines and organisational skills

The Premier League, EFL, the FA are equal opportunities employers and welcome applications from all sections of the community. All appointments will be made based on merit.

Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who are or may be at risk of harm.

To apply please visit our careers page and apply with your CV and a cover letter. The closing date for applications is Monday 6 May 2024.

We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact eople@premierleague.com">people@premierleague.com