Senior Manager - Guest Relations Team Lead

Federations & Major Events
Egypt
Competitive
3 / 03
You believe you have the educational background and professional experience to elevate the organization to the highest international standards? CAF is looking to recruit a Senior Manager - Guest Relations Team Lead.

Full description

Ready to lead a new era in African football?

Responsibilities:

  • Lead and manage the Guest Relations team, providing guidance, support, and mentorship to team members.
  • Provide Guest Management support to all CAF events.
  • Develop and implement protocol guidelines and procedures to ensure smooth operations during CAF events and activities.
  • Coordinate with internal and external stakeholders to plan and execute all protocol-related aspects of CAF programs, including meetings, conferences, and official events.
  • Oversee the management of VIPs, including travel arrangements, accommodations, and hospitality services.
  • Maintain strong relationships with government officials, diplomatic representatives, and other key stakeholders to facilitate successful protocol arrangements.
  • Stay up to date with international protocol practices and trends, ensuring compliance with relevant protocol and etiquette standards.
  • Ensure efficient allocation of resources.
  • Provide protocol-related advice and support to CAF leadership and staff as needed.

Requirements (profile):

  • Master’s degree in a relevant field (e.g., International Relations, Hospitality Management, Political Science).
  • Minimum of 10 years of experience in guest management, preferably in an international sports organization, an inter-governmental organization or diplomatic setting.
  • Proven track record of successfully leading and managing teams.
  • Proven track record of successful events (100 events).
  • Proven track record of major events (1000 attendees).
  • Excellent knowledge of protocol practices, etiquette, and cultural sensitivities.
  • Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Exceptional organizational skills and the ability to handle multiple tasks simultaneously.
  • Fluent in both English & French spoken and written, command of the Arabic is an advantage.
  • Interest in football is a plus.
  • Knowledge of Team, Zoom, Excel, Outlook, and Mail merge is required.
  • Committed to quality and results.
  • Good communicator and able to explain the view of the department.
  • Leader and team builder.

We offer:

  • An interesting and varied job in an exciting and innovative international organization.
  • Attractive employment conditions.
  • The opportunity to be part of a highly committed international team.
  • Quality social security coverage.
  • An excellent pension schemes.

The position will be based in CAF Headquarters – Cairo, Egypt. Only qualified applicants will be considered for employment without regard to gender, race, age, skin colour, nationality, religion, sexual orientation, or on any other grounds.

If you have the necessary qualifications and are keen to work for a top international sporting organization, submit your application in English (Motivation Letter, CV, Diplomas, and Reference Letters).

Only direct applications who meet all the required criteria will receive consideration, please send your C.V. to apply for the vacancy please click the ‘apply’ button below.

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