Senior Event Services Manager (Women’s RWC England 2025 LOC)

Senior Event Services Manager (Women’s RWC England 2025 LOC)

FIXED-TERM CONTRACT UNTIL 10/10/2025

BASED IN WEBB ELLIS HOUSE, TWICKENHAM

Women’s Rugby World Cup England 2025 (Women’s RWC 2025) will be the 10th edition of the women's tournament. World Rugby, in partnership with the Rugby Football Union (RFU) and UK Sport, have formed a Local Operating Company to plan and deliver the event.

Ambitions for the tournament are at an all-time high as women’s rugby is one of the fastest growing team sports in the world. Women’s RWC 2025 will be the ultimate stage for the best players, teams and coaches from 16 nations across the globe and is set to be the biggest and most widely watched women's rugby event ever. If you are interested in being a part of a tournament that will celebrate a generational moment for global rugby, apply today!

We are looking to appoint a Senior Event Services Manager to lead the planning and delivery of the Rugby World Cup across a number of key functional areas including; Transport, Logistics, Accommodation, Catering, Cleaning and Waste.

Reporting to the Head of Tournament, Rugby & Team Services there will be a close working relationship with operations teams and client groups within the LOC and World Rugby EventsCo. The Senior Event Services Manager will have a number of direct reports across the functional area responsibilities.

What you’ll be doing:

• Effectively leading and guiding on a portfolio of specific Functional Areas within the Events Services Department, whilst providing expertise in more than one of the following functional areas; Transport, Arrivals & Departures, Logistics, Accommodation, Catering, Cleaning & Waste.
• Monitor and manage milestones outlined in the tournament masterplan
  • Work closely with key LOC, EventsCo and World Rugby staff, including the leads in other key FAs to ensure integrated planning and delivery.
  • Work in conjunction with key external stakeholders and service providers to ensure service levels, standards and operational framework are in place.
  • Oversee the development of operational frameworks and functional area plans.
  • Oversee the management of the budget for all areas of responsibility to ensure delivery within budget scope to deliver operational requirements to service standards.
  • Provide the LOC and EventsCo management with updates in line with the Governance structures, including at Tournament Reviews, Board Meetings and assurance check points.
  • Support a collaborative working relationship with the RFU, Host Venues and Cities during planning and operations.
  • Oversee the recruitment of and management of staff including FA Managers/Coordinators and tournament time operational staff. Oversee their training and onboarding, including all arrangements for their tournament-time deployment.

Experience & knowledge you’ll need:

Essential:

• Experience in holding a management role within a major sporting event landscape or equivalent events.
• Demonstrable success in managing or leading a functional area / specific project portfolio from providing strategic direction and guidance through to overseeing operational planning and delivery.
• Demonstrable experience in a number of functional areas falling within the remit of role, including planning and operational delivery experience.
• Demonstrable success in supporting senior leaders and providing managerial support and leadership to a team or workforce.
• Experience in a fast-paced environment supporting multiple individuals across a varied portfolio of responsibilities.
• Experience dealing with budgets, purchase order systems, other enterprise system tools, project management tools.

Personal Attributes:

• A passion for sport and to contribute to the further growth of the women’s game.
• Takes positive action to build a diverse team and develop a culture of inclusion and belonging.
• A positive, ‘can-do’ attitude.
• Adept at working under pressure in a fast-paced environment.
• A collaborative team player, who builds strong relationships with colleagues and a diverse range of stakeholders.
• Excellent planning and organisational skills, managing multiple workstreams
• Can navigate ambiguity and cut through complexity, taking a logical and creative approach to problem-solving.

Diversity, Equity & Inclusion:

Women’s RWC 2025 LOC is committed to building a diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background. We strive to be a diverse and inclusive workplace, which reflects the global sport we want to be and where everyone can be themselves and feel they belong.