Seasonal Ticketing Coordinator (April - November)

Federations & Major Events
London , United Kingdom
Full Time
Competitive
7 / 04
Reporting to the Ticketing Systems and Admin Lead, this role will support the planning, delivery, and execution of all ticketing requirements for NFL regular season games in London and Germany.  This role will primarily be based at the NFL UK offices (London) and in Germany the week prior to each game. 

Full description

Essential Functions:

Responsibilities include, but are not limited to:

• Working closely with the Ticketing Systems Lead to collate, manage, and process all requests
• Ensure that all internal ticket transactions are compliant and in line with NFL policies, whilst
maintaining a good knowledge base of all relevant UK laws applicable to ticketing
• Regularly produce clear and concise reports tracking requests and revenue
• Working with Finance team to ensure accurate allocation of tickets against budgets
• Assist the Hospitality team in the delivery of a seamless ticketing process for internal VIP spaces
• Regularly meeting with Commercial team to assist in management of sponsor allocations
• Continually review and streamline internal administration processes across all stadia
• Maintain high levels of communication to all stakeholders and deliver key information back to the Ticketing Lead and Snr. Manager
• Assist with ticketing operations for all other NFL events across the year, where necessary

Role Requirements:

• Proven experience of communicating with external partners and stakeholders
• Excellent relationship management
• Good project management skills and attention to detail
• Proficiency in MS Office, especially Excel, with excellent email management skills
• Excellent data management skills

Experience preferred but not required

• 2-3 years working in Ticketing
• Experience of working in a stadium or venue environment
• Knowledge of Ticketmaster systems (Ideally XR and/or Microflex)
• Comfortable working in an office environment forging relationships with multiple departments
• Excellent relationship management

Personal Attributes:

• Clear oral and written communication – German and English speaker desirable
• Self-starter, motivated, team player with strong organizational skills
• Ability to develop solutions
• Comfortable working in an office environment forging relationships with multiple departments

Start date: April 2023
Remuneration: Based on experience

The right to work in the UK is essential to apply for this position.

Please send your CV, cover letter and salary expectations to the email provided.

The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. The NFL believes diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. ‘To read more about our Commitment to Diversity, click https://www.nfl.com/careers/diversity.

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