
Sales Executive - Club Wembley
Full description
The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.
The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.
90 minutes to change our world
The Role
We are searching for a Sales Executive to join our Club Wembley department, who will be responsible for maximising sales and revenue opportunities for all Club Wembley products. You will be establishing and managing key relationships with existing and potential Club Wembley members, while identifying potential leads for future sales opportunities.
Key Accountabilities:
- Responsible for delivering against challenging sales KPI's to grow revenue for the business by selling a premium range of Club Wembley products to corporate and individual clients.
- Identify new business opportunities through all routes to market and proactively follow and close leads to generate sales.
- Ensure existing and potential Club Wembley members receive a consistently excellent level of customer service in all interactions.
- Develop and maintain key relationships and keep accurate records of customer interactions and relevant information using the CRM system, ensuring compliance with GDPR at all times.
- Understand all Club Wembley products and intuitively know how to position them accurately depending on the customer profile.
- Able to use and interrogate data to assist in decision making process, ensuring sound judgement is exercised at all times.
- Actively participate and collaborate with colleagues in weekly sales meetings to identify areas for improvement and create knowledge sharing opportunities.
- Attend event day and Connections events and other sales related networking opportunities as and when required.
- Work collaboratively with colleagues in the Club Wembley team along with internal colleagues and stakeholders with a common aim to provide the best possible experience for Cub Wembley customers.
- Executes additional tasks as required in order to meet FA Group changing priorities.
- Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.
What we are looking for:
- Proven experience and success in a sales environment.
- Ambitious and driven to exceed sales KPI's and deliver performance beyond targets.
- Excellent communication, networking and influencing skills with a clear, purposeful, and professional approach.
- Resilient and tenacious with the ability to work well in a fast-paced sales environment.
- High level of numeracy.
What we can offer you:
- An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
- Attractive benefits and a competitive salary.
Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre.
We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.
The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.