People Services Administrator

A fantastic opportunity to work within our People Services team and provide excellent customer services and a brilliant experience to all colleagues and managers across our club.

The Role

We are looking for a People Services Administrator to provide high impact, value adding HR support services to our managers, colleagues and the wider People team.

This exciting opportunity will allow you to play a pivotal role in supporting employees at all levels; you will be the first point of contact for our people and through practical lifecycle administration, you will ensure everyone gets a consistently brilliant experience with the People team.

Who we are

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

Your day-to-day

• Practical and transactional administration support - you will be across all system, electronic file and data management for new hires, changes, absence and leavers including the support of monthly payroll reporting and annual people routines
• Query management - you will act as the first point of contact for all support and query resolutions, signposting to resources, process and policy guidance
• Onboarding management - providing a smooth onboarding service for new joiners, supporting them through pre-starter checks, including DBS and right to work
• Maintain employee information - managing and organising all employee information in our systems and files, ensuring that all employment records and processes are compliant with legal requirements and consistent with our culture
• Partner with wider teams - supporting the People Partners and the Talent team with projects and administration as well as helping with case management including note taking
• Invoice support - raising purchase orders, approving invoices and tracking spend

What we are looking for

• People / HR background - you come with experience of providing proactive administrative support within a People/HR team
• Passion for customer service - you have a genuine passion for helping others and working as a team with a customer service focus
• Excellent communication - you will have strong verbal, written and face - to face communication skills
• Accountability - you will have a strong sense of accountability and ownership of what you do ensuring a high level of confidentiality and an excellent eye for detail

Why choose us

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

• An exciting reward and recognition scheme
• Generous holiday allowance which increases with your length of service
• Great internal learning and development programmes
• A flexible hybrid working model
• Priority access to apply for match tickets
• A competitive health and wellbeing benefits package
• A leading Employee Assistance Programme
• Great discounts with some of our Partners

Arsenal for Everyone

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch. 

Disability Confident Leader

We are a Disability Confident Leader. We actively welcome applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, we will offer you an interview if you meet the minimum criteria for a role. Please choose the option of a guaranteed interview on your application form. The information you share with us about your health or disability will not be used in recruitment decisions.

Application Closing Date: Please note, applications for this role will close on Friday 3rd May 2024.

To apply for the vacancy please click the ‘apply’ button below.