Internal Communications Manager

Federations & Major Events
United Kingdom
Full Time
Competitive
5 / 10

To deliver The FA's internal Communications strategy, playing a crucial role in connecting all parts of the organisation and ensuring colleagues feel informed and engaged.

This role sits within both the Communication and HR Divisions.

Full description

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

To deliver The FA's internal Communications strategy, playing a crucial role in connecting all parts of the organisation and ensuring colleagues feel informed and engaged.

This role sits within both the Communication and HR Divisions.

Key Accountabilities

  • To lead, write and deliver The FA's Internal Communications strategy, with the flexibility for a variety of scenarios during this period of uncertainty and beyond.
  • Deliver integrated internal communications campaigns across all areas of the business e.g. EDI and Mental Health & Wellbeing.
  • To support the delivery of all companywide messaging, working closely with the HR Team, Mark Bullingham and other SMT members to ensure messages are delivered in the right way, at the right time.
  • Provide recommendations on content, messaging and tone of voice for CEO, COO and HRD for internal audiences.
  • Provide copywriting support where required e.g. updates, speeches, addresses and Q&A documents.
  • Provide a holistic view of communications activity to ensure synergy between messaging for external stakeholders and internal staff.
  • Contribute to The FA's wider engagement strategy and support the delivery of associated events, e.g. Town Halls and all colleague conferences.
  • To produce the weekly internal newsletter, ensuring it remains both informative, engaging and tonally reflective of the current scenario.
  • Maintain all staff communication platforms i.e. Team Talk and Yammer with the latest news and information.
  • Providing signposting and support for employees where required.
  • Provide continued support for the wider Communications team, including external communications and PR expertise where required.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for

Essential

Experience

  • Experience of working in an internal communication role.

Technical Skills

  • Highly effective communication skills.
  • Excellent writing skills.
  • Understanding of CRM use and best practice.
  • Advanced Microsoft Office.
  • Ability to collaborate and work across different stakeholders, both internal and external.
  • Adaptable and agile in responding to different business priorities.
  • Commercial/business acumen.

Desirable

Experience

    • Experience of working in a sport environment.
    • Experience of working in a Not For Profit organisation.

What we can offer you

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

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