Hotel Venue Transport Officer

Federations & Major Events
Qatar
Full Time
Competitive
1 / 09

FIFA and the Qatar LOC has created a new Joint Venture which will be responsible for the operational delivery of the FIFA World Cup 2022.

The Hotel Venue Transport Officer is responsible for the management and delivery of all Team Base Camp Hotel (TBCH) based operations: the arrival and departure of the FIFA constituent groups, transport desk operations, briefing and managing the supplier staff and/or volunteers at the Hotel, and managing the load zone and parking designated for clients for the duration of the FWC Qatar 2022 project.

The successful candidate is expected to be a self-starter and multitasker who works well under pressure and follows through on tasks

Full description

Key responsibilities

  • Being the main point of contact for the TLO for all transport requests and issues
  • Liaise with the Team Liaison Officer (TLO), Team Security Liaison Officer (TSLO), and Logistics daily to coordinate and agree on the daily schedule of the Team’s dedicated vehicles and drivers.
  • Oversee the coordination of the team vehicles and drivers
  • Ensure the vehicles and drivers are briefed and ready on standby well in advance of the team’s departure
  • Daily briefing with the drivers to ensure they understand daily movements and timings required
  • Supporting drivers with any queries and issues and liaising with Q22 Fleet and Bus management to resolve them as required
  • Resolving any vehicle issues, e.g., maintenance requirements by liaising with bus and fleet management as required
  • Ensures the drivers are fuelling, cleaning, and following all the vehicle procedures accurately.
  • Scheduling meal breaks and breaks for drivers in accordance with the daily schedule to ensure there is always driver coverage when team vehicles are needed.
  • Ensure drivers follow all agreed policies and procedures regarding Team Vehicles
  • Liaising with Security to support the bubble-to-bubble operations for all Team movements and also including the daily vehicle servicing procedures.
  • Manages Transport Crew
  • Ensure Team load zones at the hotel are always available for teams.
  • Submits daily reports as required including issues and incidents.
  • Report to the Hotel Venue Transport Manager
  • Escalate and inform the Hotel Venue Transport Manager immediately of all major incidents and issues.
  • Any other duties may be required

Qualifications and experience

  • Education – Bachelor’s Degree in Transport, Civil Engineering, Project management, Event Management, Major Sports events, or a combination of education and experience relating to the position.
  • Minimum of Five (5) years Transport work experience: ideally within the football, sport, event or Three (3) years of experience as a Venue Transport Manager, or Three (3) years equivalent management position.
  • Able to effectively present information and respond to questions from support staff, managers, and clients. Individuals must be motivated, capable of working independently, and with excellent written and oral communication skills.
  • Venue, sites, and facilities operation experience within at least one mega project event, ideally more than one world-class sports event (e.g., FIFA World Cup and/or Olympic Games, Regional Football Tournaments, etc.).
  • Experience working with public and private sector partners in a collaborative environment and ability to build strong partnerships.
  • Basic knowledge of transit operations involved in moving FIFA Constituents by vehicles, including city layout
  • Intermediate knowledge of administration and management principles
  • Intermediate knowledge of business process management
  • Ability to prioritize customer’s needs, authority requirements, and FIFA/Q22 regulations
  • Must be organized and detail-oriented
  • Advanced communication skills
  • Ability to work both independently and lead a team
  • Proven experience in managing cross-functional teams
  • Ability to motivate others toward a common goal
  • Ability to understand the big picture and adapt accordingly
  • Ability to manage large and diverse teams through various phases of organizational change
  • Exceptional planning, organizational and administrative skills
  • Ability to work and communicate in a corporate and project focused organization
  • High level of presentation and negotiating skills
  • Strong facilitation, negotiation, and interpersonal skills
  • Flexibility when faced with ambiguity or constant change
  • Positive attitude, patience, and persistence
  • Inter-cultural competence and sensitivity
  • Language skills:
  • English language fluency – spoken and written (required)
  • Arabic language fluency – an advantage
  • IT skills:
  • Advanced skills in MS Office (Excel, Word, PowerPoint, Visio & Project)
  • Planning software and online collaboration tools (an asset)
  • Any other duties that may be assigned

DIDN'T FIND YOUR IDEAL JOB?

If you didn’t find your ideal job create a job alert and get notified as soon as jobs matching your ambitions go live.

DIDN'T FIND YOUR IDEAL COURSE

If you didn’t find your ideal course create a job alert and get notified as soon as courses matching your ambitions go live.

DIDN'T FIND YOUR TRAINING PROGRAMME?

If you didn’t find your ideal training programme create a programme alert and get notified as soon as programmes matching your ambitions go live.

USERS WHO VIEWED THIS ALSO VIEWED

Transport Coordinator TTCC

The Transport Operations Centre (TROC) is the Main Q22/FIFA Transport Functional Area Operations Centre and...
Doha

Venue Accreditation Coordinator

FIFA and the Qatar LOC (FIFA World Cup Qatar 2022 LLC) have created a new Joint Venture, which will be...
Doha

Tournament Bus Services Operations Manager/Deputy Manager (Qatar 2022)

Tournament Bus Services Operations Manager/Deputy Manager at the FIFA World Cup Qatar 2022.
Doha

Tournament Bus Services (TBS) Operations Coordinator (Qatar 2022)

Tournament Bus Services (TBS) Operations Coordinator at the FIFA World Cup Qatar 2022
Doha

GOP Stadium VIP Lounge Manager

FIFA and the Qatar LOC has created a new Joint Venture which will be responsible for the operational delivery...
Doha

Ticketing Coordinator - Davis Cup 2022 (Fixed Term Contract)

Sitting within the ME&DT department, The Davis Cup Ticketing Coordinator will play a key role in delivering...
London

Venue Safety & Security Coordinator (Hotels)

FIFA and the Qatar LOC has created a new Joint Venture, which will be responsible for the operational delivery...
Doha

Venue Safety & Security Coordinator (Stadiums)

  FIFA and the Qatar LOC has created a new Joint Venture, which will be responsible for the operational...
Doha

Venue Safety & Security Coordinator (Training Sites)

FIFA and the Qatar LOC has created a new Joint Venture, which will be responsible for the operational delivery...
Doha

Business Development Manager

Infinity Sports Travel are working on numerous projects including the Rugby World Cup in France 2023. We are...
London, United Kingdom

People who applied here also applied to

Tournament Bus Services (TBS) Operations Coordinator (Qatar 2022)

Tournament Bus Services (TBS) Operations Coordinator at the FIFA World Cup Qatar 2022
Doha