General Assistant (until mid-May 2024)

Federations & Major Events
United Kingdom
Full Time
Competitive
7 / 03
The General Assistant plays a key part of the team in supporting the Operations Team's delivery at the NTC. Ensuring excellence in service, aligned with the standards and vision of the NTC.
 
The General Assistant is responsible for the presentation standards within the centre and its grounds. Assisting with the daily running of the NTC and the delivery of setup logistics for meetings, functions, and events.
 
This is a Flexible Talent Bank Assignment until mid-May 2024.

Full description

About the Role
The LTA’s vision is ‘Tennis Opened Up’ and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable for all.

The General Assistant plays a key part of the team in supporting the Operations Team’s delivery at the NTC - ensuring excellence in service, aligned with the new standards and vision of the NTC.

The General Assistant is responsible for presentation standards within the centre and its’ grounds, assisting with the daily running of the NTC and the delivery of setup logistics for meetings, functions, and
events.

Key Accountabilities
What you will be doing
o Being responsible for ensuring the NTC’s facilities are operating to the required standard.
o Ensuring that our storage areas are kept tidy and hazard free whilst making sure all deliveries for staff or events have been stored appropriately safely.
o Ensuring all meeting rooms, functions and events are set-up as required and presented with
excellence, working in partnership with the Catering Team where appropriate.
o Assisting the Operations Leadership Team in running and hosting stakeholder events and
tournaments, by being involved in the correspondence to set up, run and de-rig the event.
o Being responsible for the physical set up of our events, ensuring courts, rooms/areas, and
equipment are adequate and suitable for the intended purpose.
o Be responsible to be able to handle and deal with ad-hoc radio requests, from colleagues or
reception.
o Assisting the Cleaning Team when needed, ensuring all NTC facility areas are clean to the
highest standard.
o Assisting the Grounds Team in elite court maintenance regimes, including watering and
repairing our clay courts and grass courts (during summer). Ensuring our grounds are neat,
tidy, and presentable all year round.
o Assisting the Maintenance Team in repair and upkeep of the facility.
o Being responsible for waste management by maintaining waste areas do not overflow and are

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