Digital Guest Registration Manager (various positions) Olympic and Paralympic Games Paris 2024 (FTC)

Agencies
France
Competitive
16 / 03

We are seeking experienced Digital Guest Registration Managers to join our growing team and support our project team for the upcoming Olympic and Paralympic Games Paris 2024.This role will work closely with the wider SPORTFIVE Olympic and Paralympic Games Paris 2024 project and client teams.

Full description

SPORTFIVE est une agence internationale de marketing sportif qui fournit des solutions axées sur le client et basées sur la confiance et la transparence, une expérience approfondie de l'industrie et un réseau mondial, de l’innovation, du digital et de la data intelligence. SPORTFIVE connecte de manière stratégique et créative les marques, les ayants-droit, les plateformes médias et les fans afin de créer et activer des partenariats dans le sport.

Tout en créant de la valeur et de la croissance à long terme pour tous, SPORTFIVE conduit souvent l'industrie du sport vers l'avenir grâce à ses solutions digitales innovantes et vise ainsi à être le partenaire le plus progressif et le plus respecté dans le sport.

En France, SPORTFIVE est l'agence commerciale et marketing d’ayants-droits majeurs, générant entre autres un tiers des revenus sponsoring de la Ligue 1. Les partenariats exclusifs avec des ayants-droits comprennent notamment : Olympique Lyonnais, LOSC Lille, RC Lens, AS Saint-Etienne, AJ Auxerre et Valenciennes FC en football, Stade Français en Rugby et la League of Legends European Championship pour Riot Games en esport. L'agence aide divers autres ayants-droit à internationaliser leur marque en Europe et dans le monde, négocie de précieux partenariats et conseille également diverses marques de premier plan dans l’activation de leur partenariat. En outre SPORTFIVE commercialise les packages VIP des plus grands évènements sportifs et musicaux français (Stade de France, UEFA Euro 2024, RWC 2023, etc...).

SPORTFIVE opère grâce à un réseau de plus de 1.200 experts locaux connectés basés dans 15 pays à travers le monde, présents dans le football, l’olympisme, le rugby, le golf, l’esport, les sports automobiles, le handball, le tennis, le football américain, le basket-ball, le hockey sur glace, les événements multisports et bien d'autres encore.

Digital Guest Registration Manager (various positions) Olympic and Paralympic Games Paris 2024 (FTC)

We are seeking experienced Digital Guest Registration Managers to join our growing team and support our project team for the upcoming Olympic and Paralympic Games Paris 2024.

This role will work closely with the wider SPORTFIVE Olympic and Paralympic Games Paris 2024 project and client teams.

This position is a contract role, starting January 2024 and finishing mid-September 2024. Remote work pre-event with the commitment to be on-site Paris required for the duration of the event. Travel and accommodation will be provided during the Olympic and Paralympic Games.

Your Responsibilities:

  • Manage and oversee the guest registration and inventory, including digital ticketing allocation and distribution under the guidance of the Digital Client Registration System and Ticketing Leads
  • Guest communications management in the lead up to and during the Olympic and Paralympic Games
  • Package allocation management for the following assets:
  • Tickets
  • Accommodation
  • Transportation
  • Itineraries
  • Food & Beverage
  • Gifts & Amenities
  • Become the knowledge ‘expert’ for each sport venue, gaining an in-depth understanding of the seating schematics and allocation zones
  • Provide professional, organised, efficient service and resolution to guest requests and queries
  • Work with the wider team to ensure that all system requirements, safety regulations and restrictions are adhered to
  • Daily reporting, database management and distribution updates to key stakeholders, both internal and external

Your Profile:

  • A good understanding and willingness to learn digital guest management and communication platforms. Experience digital guest management/systems, project management tools, ticketing platforms and related apps is a bonus
  • Previous major global sports event experience with focus on digital expertise is preferred
  • Strong MS Office Skills
  • Highly organised, detail oriented and comfortable working in a fast‐paced and deadline-driven environment, whilst managing multiple priorities
  • Comfortable liaising with both senior internal and external stakeholders (written and verbal)
  • Fluent in English, other languages are a plus (e.g. German, French, Italian)
  • Flexible, enthusiastic and willing to work long hours and days as required (including weekends over event period)
  • University degree or equivalent experience in Marketing, Sports Business, Hospitality or related field.
  • Passionate about sports, events and hospitality!

Don’t meet all the criteria? No worries! We focus on the individual. Our job descriptions are intended to give you an insight into the demands of the position in question. Your passion for working with us and your willingness to develop are just as important to us as your skills: there are some things we can teach you on the job.

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