Crowd Safety Team Administrator

Federations & Major Events
Wembley , United Kingdom
Full Time
Competitive
21 / 12


Full description

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FA Women's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

The Role

We are searching for a Crowd Safety Team Administrator, who will be responsible for all administration work for the Crowd Safety Team in order to deliver major stadium events, as well as assisting in post-event investigations and finance. You will also be responsible for the stock of equipment and uniform for the event day crowd safety team.

Key Accountabilities:

  • Raise, receipt and close off purchase orders, ensuring they are recorded on the crowd safety team purchase order tracker and raise invoice requests as required.
  • Manage and deliver all accreditation requests for the team.
  • Ensure all Event Day Team members have necessary uniform and equipment to discharge their duties and keep an updated stock take.
  • Assist the Crowd Safety Manager with post-event investigations including reviewing incident reports and footage.
  • Assist with the organisation of post-event documentation.
  • Provide support for staff training days, tabletop exercises and recruitment days at the stadium.
  • Be the main point of contact for all equipment / service providers.
  • Monitor the Crowd Safety inbox and respond as necessary.
  • Create and send out a monthly newsletter to the Event Day Team.
  • Propose ideas to improve provided services, event quality and delivery.
  • Provide event day support to the team and assist with pre-event preparations and checks as operationally required.
  • Live the Wembley Common Purpose and Quality Standards and promote and support a culture of guest service through actions and behaviours.
  • Execute additional tasks as required in order to meet FA Group changing priorities.
  • Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for?

Essential:

  • Experience working well in a fast paced environment and delivering to deadlines.
  • Excellent skills in Microsoft Office.
  • Intermediate numeracy skills.
  • Excellent time management and communication skills.
  • Ability to manage multiple projects independently.
  • Good Team Player.

Desirable:

  • Experience providing administrative support to multiple team members.
  • Previous experience with electronic purchase order system.
  • Experience of working in a high profile multipurpose venue.
  • Relevant degree or similar qualification advantageous.
  • Basic knowledge of crowd dynamics and crowd management principles.
  • Basic knowledge of Health & Safety principles.

What we can offer you?

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary.

Please be aware that unless you are on a homebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre. This role is Monday to Friday, however some weekend work will be required on Event days, therefore you must be flexible to the needs of the business.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

DIDN'T FIND YOUR IDEAL JOB?

If you didn’t find your ideal job create a job alert and get notified as soon as jobs matching your ambitions go live.

DIDN'T FIND YOUR IDEAL COURSE

If you didn’t find your ideal course create a job alert and get notified as soon as courses matching your ambitions go live.

DIDN'T FIND YOUR TRAINING PROGRAMME?

If you didn’t find your ideal training programme create a programme alert and get notified as soon as programmes matching your ambitions go live.

USERS WHO VIEWED THIS ALSO VIEWED

AVP/ VP Marketing – Fan Engagement & CRM

Football Marketing Asia is looking for a AVP / VP Marketing - Fan Engagement & CRM. 
Hong Kong

Senior Coordinator, Participation

We are currently recruiting for a Senior Coordinator, Participation. The role will include processing the...
Roehampton, United Kingdom

Office Manager/Executive Assistant to Managing Director and Editor-in-Chief

A key role has arisen at Dunsar Media, a growing small business and a busy publishing house, which publishes the...
Milton Keynes

Director Global Operations & Logistics – Olympic & Paralympic Games

GMR Marketing is looking for a Director Global Operations & Logisics who will mostly support GMR’s...
Paris, France

Lions Consultant Analyst (Secondments and Consultants considered) Jan – Feb 2023

This role will provide essential insights to our players and coaches on this exciting Lions tour.
London

Expert Work Rider (China)

About Conghua Racecourse The Hong Kong Jockey Club Conghua Racecourse is a world-class facility for the...
Guangzhou

Insights Lead

Wembley, GB

Performance Data Engineer

Working across a range of different departments, the role will offer an exciting opportunity to have impact...
London

Partnership Development and Client Services Lead

The Partnership Development and Client Services Lead is responsible for securing upsells, renewals and revenue...
London

Commercial Assets Manager, The R&A

As part of a strategic partnership between IMG and The R&A, this role will be embedded within The...
London and St Andrews