Ticketing Account Assistant

Location Switzerland, Nyon
Posted 13/05/2019
Closes 10/06/2019
Sector Federations & LOCs
Function Events & Operations
Contract Type Contract
Hours Full Time
Salary Negotiable

Job Description

Job information:

Division / Unit: Revenue Operations / Revenue Operations
Contract type: Fixed Term
Start date: 17.06.2019
End date: 31.07.2020
Location: Nyon


The Ticketing Account Assistant helps with ticket sales to UEFA's business partners. This role assists the account coordinators who liaise with these target groups, define appropriate sales processes and ensure their implementation.


- Assisting with the sales processes for the various target groups;
- Helping with the ticket sale process;
- Anticipating the needs of the various target groups;
- Liaising with and supporting customers throughout the process;
- Acting as the point of contact for customers during the sales, seating, fulfilment and distribution process and liaising with the ticketing subproject teams;
- Assisting with invoice and payment processing.


Experience required:
- from 1 to 3 years / experience in ticketing for sports events or other relevant sectors
- from 1 to 3 years / experience in ticketing administration management
- from 1 to 3 years / experience of other relevant work experience

- Bachelor's Bachelor's degree in management, business administration, sports management or another relevant sector

- English / Proficient

Additional requirements:
- MS Excel / Proficient
- MS Word / Proficient
- Project Management / Advanced
- Knowledge of UEFA's ticket sales processes would be an advantage
- Knowledge of other languages would be an asset
- Experience in handling sensitive discussions


The Union of European Football Associations is the administrative body for association football in Europe.

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