Ticketing Planning Coordinator

Location Nyon, Switzerland
Posted 01/03/2019
Closes 19/03/2019
Sector Federations & LOCs
Function Business Development & Sales, Events & Operations
Contract Type Contract
Hours Full Time
Salary Competitive

Job Description

Job information:

Unit: Revenue Operations
Contract type: Fixed Term
Start date: 01.04.2019
End date: 30.09.2020
Location: Nyon


The Ticketing Planning Coordinator provides assistance and support in planning and running ticketing projects.


- Assisting with project management and administration;
- Producing risk-assessment reports;
- Following up contract execution;
- Preparing the monthly budget follow-up;
- Coordinating the recruitment process and training of staff;
- Planning and running training for venue ticketing teams;
- Compiling relevant content for training venue ticketing staff and producing related materials;
- Establishing the plan for communication between the venues and the back-office team during the tournament;
- Preparing tournament time and post-event reports;
- Taking on special ticketing projects;
- Providing support for other ticketing activities (customer service during peak times, logistics, stadium inspections for seat checks, match operations, etc.).


Experience required:
- from 4 to 6 years' experience in a similar role for large-scale events in sports would be an advantage

- Masters in management or a related subject

- English / Advanced

Additional requirements:
- MS Office / Advanced
- Project Management / Advanced
- Ability to work independently and as a member of a team
- Problem-solving attitude


The Union of European Football Associations is the administrative body for association football in Europe.

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