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Customer Integration Manager

Sportradar
 
Location Bremen, Germany
Posted 30/06/2017
Closes 30/07/2017
Sector Media, Technology & Broadcast
Function Legal, IT, HR, Finance & Procurement
Contract Type Permanent
Hours Full Time
Salary Competitive
 

Job Description

OVERVIEW

Sportradar Virtual Gaming GmbH (SRVG) is the developer of the latest generation of virtual sports betting services. SRVG develops and runs a full portfolio of Virtual Sports incl. Football, Basketball and Tennis across all distribution platforms. The products are offered by numerous betting companies worldwide. 

THE CHALLENGE

  • Building the bridge between customers' IT, Key Account Management and product development 
  • Contribution to the success of the existing Product Management Team 
  • Actively manage integration of Virtual Sports customers following Sportradar´s standard process based on internal and external client integration guide lines 
  • Help clients with the implementation/integration of Virtual Sports into their environment which involves direct communication and rapid reaction to any client issue during integration 
  • Organization and coordination of delivery of customized products to customers 
  • Review and confirm customer integrations as soon as the integration is finished on customer side Escalate unresolved issues
  • Handle multiple clients in different locations all over the world 

YOUR PROFILE

  • IT related university or similar degree (Bachelor/Masters) 
  • Fundamental understanding of software development Java, JavaScript, PHP and database skills 
  • Understanding of sports betting and related services 
  • Fluent in English (written and spoken), any other language will be considered as a plus  
  • Excellent communication and customer support skills 
  • Highly self-motivated, leading by example and enthusiasm 
  • Being a team player, with the ability to work with new teams immediately 
  • Flexible to adapt to changing priorities and able to work to tight deadlines 

OUR OFFER

  • Competitive, performance related salary Work with state-of-the-art equipment to solve our technological challenges Collaborate and support colleagues from all over the world The opportunity to work and develop within an inspiring and fast growing company A challenging but rewarding and fun environment Benefits: company pension, corporate fitness program, healthcare management, trainingopportunities

SPORTRADAR

We change the way the world experiences sport and provide cutting-edge solutions to media companies, bookmakers, sports federations and state authorities. Our team collaborates globally and is committed to solve the challenges we face on our way - but never without a pinch of fun and play. Make the team: Join us and shape (y)our future!

Sportradar

Sportradar is the world’s leading supplier of sports and betting-related data.

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