Facebook Focused On Changing The Way We Interact With Sports Teams

Published: 20 Nov 2017

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As Facebook looks to expand on the success of the ‘Live’ video platform which came to life over a year ago. Now the social media giant has rolled out its new ‘Watch’ feature, starting with Real Madrid with the aim of transforming the way users consume long form content from their favorite sports. 

Over the years, most people will have noticed that shorter videos tend to work better on the Facebook Newsfeed for a variety of reasons which have to do with the way most people use the platform. The fact that many people are passing through and spending only a few minutes on the app is one thing, but the fact that most people don’t tend to sit down to watch long videos on a whim is also a significant one.

With the new Watch features 'Watch' tab, which has rolled out in the US and will come to the UK and other markets very shortly, Facebook’s approach to video might well be about to change.

The buy-up of live sports rights to go on the Live platform has been complemented by the start of the Watch platform which commenced with a much-heralded documentary series created by Real Madrid, called ‘Hala Madrid’ and narrated by none other than Orlando Bloom. But outside the glamour of the Santiago Bernabeu stadium, the platform will surely see a multitude of sports teams and other producers getting involved sooner rather than later.

As with the start of any new product launch, plenty of questions are prevalent. Why are Facebook experimenting with longer-form video? What sort of on-demand content will complement the sporting events which will be broadcast on the Live platform? And are the social media giants looking to work actively with teams in order to grow Watch?

Jerry Newman, Partnership Lead, EMEA at Facebook explains that “When we launched Live we did a similar sort of exercise working with a number of properties, and we’ll continue to do that. What we’re looking to do as an organisation is not just grow our ability to make the world a more connected environment, but actually build the communities as well.”

Of course, this is much bigger than just sport, but with live sporting events becoming more and more common on Facebook, on-demand sports content is a natural segue.

“Our interest around sport and live hasn’t gone away,” Newman said. “We’re very much working with a lot of clubs today to use the platform to get live sport in the market and it’s not just football, it’s [emerging sports too]. Just over the summer we saw AC and Inter Milan going live, we’ve seen a number of sports clubs – where they have the opportunity to go live – do so.

“And the benefit to them is not just to grow their fan base, because let’s face it, the best thing you can see is live sport to build that connection with an audience, but to use that audience they’ve engaged with to create clusters around, and then they can use those clusters to help drive other forms of revenue – whether it’s exposure to sponsors or ticket retail.”

That’s part of what Facebook – and clubs and publishers who have designs on using the new platform – are attempting to achieve with Watch. Creating great video content which is rich in quality and depth is one thing, but if you’re a sporting organisation, the live event is essentially what you’re attempting to sell, and there’s no substitute for that. But what you can do is keep the conversation alive between games, you can inform and entertain your fans, and you can also provide great insight and add to the general understanding of sport.

But the platform is the important part. If Facebook becomes a place to go to watch live sport, it’s not a stretch that it will also become the place to go for on-demand sports content, too. It’s just that at the moment, on the Newsfeed, the viewing experience is better for short-form video. That’s what the Watch function is aiming to change. And with the arrival of rich content – the sort fans want to watch and will save for later in the same way they would a Netflix documentary – Facebook can change habits and bring in a social element, too, with real-time reactions and comments if you watch with your friends.

“We’re also working very closely with the producers of this content to help them to better curate their content to a social environment. So we’re working with a number of media partners which can introduce graphics, can pull up comments, encouraging commentators to acknowledge the audience on social. So it’s a very different viewing experience,” Newman says.

“People are spending short times on Facebook throughout the day, spending three to five minutes at work for example. But when they get home, they flick over to Watch and devote 25 minutes to a show that they want to watch. A long time to spend watching something that’s just come through your Newsfeed, but this is content produced specifically for the Watch environment.”

Longer-form video could put people off when they’re simply scrolling through with no intention of investing their time into a video, but when people are happy to invest that time, 25 minutes seems like a lot less effort. Especially when the video they’re faced with is of a high quality. In that case, a Facebook video isn’t just a throwaway piece of content, but something to be savoured like any other piece of on-demand content people look forward to watching after work.

“A much more polished experience than you would have on News feed that’s going to merit that value exchange of someone sitting down to watch”.

This article was originally published by our partner Digital Sport written by regular contributor Chris McMullan.


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