Hospitality and Administration Officer
|Sector||Federations & LOCs|
|Function||Business Development & Sales, Events & Operations, Hospitality, Membership & Ticketing|
The overall purpose of this role is to oversee and coordinate the Champions Trophy 2017 and Women’s World Cup 2017 hospitality and assist with any and all administration tasks related to the tournaments played in England and Wales.
In order to perform this role, you will need to have previous experience in communicating and
collaborating with multiple stakeholders, coordinating their logistical needs and effectively delivering in a high pressure environment.
Role Context / Organisation Structure
The England & Wales Cricket Board is hosting the ICC Champions Trophy and the Women’s World Cup in June and July of 2017.
The ICC CT 2017 is an elite 50 over cricket event for the top eight one day international nations in the MRF ICC ODI Rankings. The tournament has been staged previously in Bangladesh (1998), Kenya (2000), Sri Lanka (2002), England (2004), India (2006), South Africa (2009) and England (2013).
The ICC Women’s World Cup 2017 is the pinnacle of the Women’s 50 over game and will have the top eight one day international nations, as reflected in the MRF ICC ODI rankings, competing to lift the coveted World Cup on 23 July 2017 at Lord’s cricket ground in London.
Both events are a great opportunity to showcase cricket at its absolute best and a fantastic opportunity for the England & Wales Cricket Board to put on an amazing event on behalf of the ICC. It’s a really exciting time to be involved in the sport of cricket and a great opportunity for the right person to build on their skills in international events.
The CT fixtures will be played at The Oval in London, Edgbaston in Birmingham and Cardiff in South Wales. The WWC will be played at Bristol, Somerset, Leicester and Derby with the Final at Lord’s in London.
The role involves:
- Organising, planning & coordination of the CT 2017 and WWC 2017 hospitalit requirements.
- This is an end to end service from onset to completion of both tournaments.
- Working closely with the International Cricket Council, ECB, Venues, Travel & Logistics team and Caterers at all Venues.
- Communicating relevant information to these teams.
- To be the main point of contact for the Venues and Events team and the ICC throughout the planning of the two tournaments up to and the end of both tournaments.
- Working with the appointed agency to ensure the overall branding of the hospitality area.
- Meetings with teams, ensuring contracts, invoicing and site visits are carried out efficiently and effectively.
- Updating and managing relevant spreadsheets, documents and reports.
- Liaising with the LOC Travel & Logistics team regarding VIP match transport.
- Good communication with all suppliers on the run up to both tournaments.
- Special requests and dietary requirements management from ICC/Sponsors/ECB for CT 2017 and WWC 2017.
- To aid and assist the PA to the MD ICC CWC 2019 with any and all administration tasks related to the effective running of the local organising committee team.
- Assisting with office manager duties for the ECB LOC and ensuring the smooth transition to the new ECB LOC office.
- The performance of any other duties deemed necessary for the smooth and efficient running of both tournaments.
This role requires….
- Hospitality industry experience is essential.
- Confidence when interacting and networking with people.
- Strong communication, presentation and listening skills.
- Experience of working with different cultures and an exceptionally good cultural awareness.
- Experience of managing projects.
- Excellent ICT skills and experience of utilising Microsoft packages to deliver a first class hospitality experience.
This role is seen as an important part of the ICC Global Events Team.
- The complexity and type of problems encountered by this role are in its nature varied and at times difficult to predict, the role holder must be able to deal with these problems quickly and efficiently or to signpost the problems which arise to the necessary departments.
- A successful candidate would need a proven track record of being able to manage multiple clients.
The role holder is required to interact with numerous internal and external stakeholders, for example:
Internally: ECB, Venues, Travel & Logistics Department and ICC Departments
Externally: Government, Local Councils and Agencies
- Must be flexible and disciplined.
- Must be self-motivated and level headed.
- Time management.
Interviews for this role will take place on 26 January 2017
This job description is only a summary of the role as it currently exists and is not exhaustive or comprehensive. The responsibilities
and accountabilities might differ from those outlined and other duties, as assigned, might be part of the job.
England & Wales Cricket Board (ECB)
The England and Wales Cricket Board is the governing body for all cricket in England and Wales. ECB provides support for the game far beyond the boundaries of just international and first class cricket.