Learn how Disney’s approach can be applied to your organisation
The upcoming Stadia & Arena Asia Pacific conference and exhibition in Singapore, of which the GlobalSportsJobs.cn dual-language English-Mandarin is a proud partner, is rapidly approaching and it has now been confirmed that Alice Edinger, Senior Account Manager, Disney Institute – Asia Pacific and Wing Tan Senior Facilitator, Disney Institute – Asia Pacific, will be giving the Closing Keynote at the event.
Edinger will also join the panel session on Fan Engagement, where industry experts will present their ideas and inspiration on how to give your supporters more ‘bang for their buck’, increase fan loyalty and enhance the game day experience in order to create lasting and memorable moments.
There are now more than 50 industry-elite speakers confirmed to participate at the event, which runs from 28-30 September 2015, covering all aspects of sport venue design, build, management, operation, fit-out and technology.
The long-standing reputation Disney Theme Parks and Resorts has for incredible service and friendly employees is not magic, it is sound ideology, consistently applied in business. The Disney Institute’s program teaches the importance of understanding that fans are your guests and the interactions they have with your stadium employees and third-party vendors will impact the overall fan experience, which will have a significant impact on their intent to return to the stadium.
An exceptional fan experience is a direct result of employees delivering a high standard of quality service, which Disney has prided itself on for many years.
To find out more about how Disney’s approach can be applied to your organisation or to book your place at the Stadia & Arena Asia Pacific conference and exhibition, go to www.saevents.uk.com or for further information contact Event Director, Sam Wibrew, via email at: firstname.lastname@example.org or tel: +44 (0)208 133 7678.
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Date published: 19 August 2015